Privacy Policy

Effective Date: 28 September 2026

Entity Name: Tilt Astrology ("we", "us", "our")

This Privacy Policy explains how we collect, store, use, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

1. What Personal Information We Collect

We collect personal information that is necessary to conduct our services and communicate with you. Depending on your interactions with us, this may include:

• Contact details (such as your full name, email address, phone number, and physical address).

• Service, billing, or transaction details relevant to your engagement with us.

• Correspondence and feedback you provide directly.

2. Why We Collect It

We collect your personal information to:

• Provide, manage, and deliver our services to you.

• Communicate with you, respond to inquiries, and handle support requests.

• Comply with applicable legal and regulatory obligations in New Zealand.

Providing your personal information is voluntary. However, if you choose not to provide certain requested details, we may be unable to provide our services or respond effectively to your requests.

3. How We Store and Protect Your Information

We take reasonable technical and organizational steps to ensure your personal information is kept secure and protected against loss, unauthorized access, misuse, alteration, or unauthorized disclosure (in line with Principle 5 of the Privacy Act 2020).

4. Data Retention (Maximum 2 Years)

In accordance with Principle 9 of the Privacy Act 2020, we do not retain personal information for longer than is required for the purposes for which it was gathered.

• We retain your personal information for a maximum period of two (2) years from the date of collection or from the date of your last active interaction with us, whichever is later.

• Once this two-year retention period ends, your personal information is securely deleted, destroyed, or irreversibly anonymized.

5. Accessing and Correcting Your Information

You have full rights to access and correct the personal information we hold about you under Principles 6 and 7 of the Privacy Act 2020:

• Right of Access: You may request confirmation of whether we hold personal information about you, and request a copy of that information.

• Right of Correction: If you believe any personal information we hold is incorrect, incomplete, or outdated, you have the right to ask us to correct it. If we do not make the requested correction, you have the right to request that a statement of your requested correction be attached to the information.

To exercise these rights, please contact our Privacy Officer using the details below. We will respond to your request within 20 working days, as required under New Zealand law.

6. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share personal information with third-party service providers (such as secure IT hosting, payment processing, or administrative platforms) strictly to the extent necessary to deliver our services, or where disclosure is authorized or required by New Zealand law.

7. Contact Details and Complaints

If you have any questions, wish to request access or corrections to your information, or have a privacy-related concern, please contact:

• Email: admin@tiltastrology.com

• Address: P O Box 40764, Upper Hutt, 5140, New Zealand

If you are not satisfied with our response to a privacy issue, you have the right to make a complaint to the Office of the Privacy Commissioner (OPC):

• Website: www.privacy.org.nz

• Phone: 0800 803 909